We want you to be completely satisfied with your purchase from Casa Free LLC. If you are not fully happy with your order, you may return eligible items under the following conditions:
Eligibility for Returns
Items must be returned within 30 days of delivery. All items must be unworn, unused, and in their original packaging. Please note that sale or clearance items may not be eligible for return.
Process for Returns
To initiate a return, please contact us at [email protected] with your order number. We will provide you with detailed return instructions. Ship the items back to the following address:
Casa Free LLC
11946 Vista Ave
Chino, CA 91710
USA
Refunds
Refunds will be processed to your original payment method within 7 to 10 business days after we receive your return. Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
We currently do not offer direct exchanges. If you would like a different size or color, please place a new order.